Privacy Policy

Last updated: July 25, 2026

Overview

L&G Cleaning Services ("L&G," "we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit our website, request a quote, or book a cleaning with us, how we use that information, and the choices you have.

Information we collect

When you request an estimate, book a service, or contact us through our website, phone, text, or email, we may collect:

• Your name
• Phone number
• Email address
• Service address
• Details about the cleaning service you're requesting (service type, home size, frequency, add-ons, preferred date/time)
• Any additional notes you choose to share with us

We also collect basic, non-identifying analytics about how visitors use our site (such as which pages are viewed) to help us improve it.

How we use your information

We use the information you provide solely to operate our cleaning business, including to:

• Respond to your quote or booking request
• Confirm appointment details and schedule your service
• Contact you by phone, text (SMS), or email about your request or upcoming appointment
• Send an internal notification to our own staff when a new booking request comes in, so we can follow up with you promptly
• Provide customer support and answer questions
• Improve our website and services

SMS Text Messaging

By providing your phone number and opting in, you consent to receive text messages from L&G Cleaning Services related to appointment confirmations, reminders, and service updates. Message frequency varies, up to 2 messages per month. Message and data rates may apply.

We do not share or sell your mobile phone number or opt-in data with third parties for marketing or promotional purposes. Your information is used solely to provide and communicate about our cleaning services.

You may opt out of text messages at any time by replying STOP. For help, reply HELP or contact us at (303) 944-4318.

We do not sell or share your information

We may share limited information with trusted service providers who help us operate our business (for example, scheduling or communication tools), but only as needed to deliver our services to you, and never for their own marketing use. We may also disclose information if required by law.

Data retention

We retain your information for as long as needed to provide our services, respond to your inquiries, and comply with legal and business recordkeeping requirements.

Your choices

You can ask us to update or delete the personal information we have on file for you, or opt out of future communications, at any time by contacting us using the details below.

Contact us

L&G Cleaning Services
3444 S Eagle Street, Suite 201
Aurora, CO 80014
📞 (303) 944-4318
✉️ hello@lngcleaning.com

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.